Providence Business Services - Offshore Call Center Outsourcing
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Providence BPO – Offshore contact center services

  • World class Customer Service
  • An experienced team of professionals
  • Unmatched in-house training

Providence Business Services - an offshore call center partner to businesses in USA, UK, Australia and Canada

Customer Service is an essential part of any global or local business. Most companies in the US, UK, Canada and Australia choose to outsource their customer service and other back office requirements to partners overseas. Since 2007, we have been the partner of choice for multiple companies globally. Our 150-strong team of dedicated professionals has just one goal in mind:-

"To achieve success for employees, customers and shareholders"

World-Class Customer Services - 19 Years of Experience!

With over 19 years of experience in this field, our managerial team can handle any challenge. We provide a wide variety of services, all specifically geared and customized to your requirements.

Additional contact center services @ Providence Business

Just some of the services Providence Business can provide are:-
  • Telephone Answering Services
  • Third Party Verifications Services
  • Email Answering Services
  • Web Chat Services

Molding ourselves to your requirements

Flexibility is our buzzword as we offer a wide range of options for your convenience. They can choose anything between one to seventy-five seats to fulfill their requirements, and our customized call center packages are on offer 24/7. We are all about our partners, so the development and design methodologies we use are entirely dependant on their requirements.

In-House Training

At Providence Business Services, we have our in-house training department and our Caucasian American language trainer will ensure that as our partner, your customers are never subjected to artificial accents or stilted delivery.

The bottom-line… YOUR bottom-line!

For you, telemarketing and customer support are things you do to help your business. But for us, it IS our business. Our commitment is to provide world-class quality at competitive prices, something which has made us the partner of choice for organizations worldwide. So ally with us…and learn first-hand why WE are the best in the offshore call center business.

Call Centre Outsourcing Services
Third Party Verifications Services
• Live
• Pre recorded calls (turn around within 12 to 24 hrs)

Telephone Answering Services
• Help desk
• Order taking
• Customer service
• Technical support
• Answering service
• Debt collection
• Event registrations and enrollments

Email Answering Services
• Filtering or answering emails

Web Chat Services
• Live chat support for your online web site

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